TERMS OF
SERVICE
These terms
of service (hereinafter the “Terms of Service”) govern the
relationship between You (as the user of certain services) (hereinafter “You” in
all forms) and the company “Apex Point LLC” (hereinafter the “Company” and/
or “we” in all forms) in relation to:
1. our online browser game (hereinafter
the “Game”) available through:
2. our website: haw.apexpoint.com (hereinafter
the “Site”);
3. our mobile application of the Game
(hereinafter the “Mobile Application”);
4. any other services we may provide to
You in relation to the Game in accordance with these Terms of Service,
including but not limited to support service and premium service (hereinafter
collectively the “Services”).
BY
REGISTERING FOR THE GAME THROUGH THE SITE OR THE MOBILE APPLICATION, YOU
REPRESENT THAT YOU ACKNOWLEDGE AND ACCEPT THESE TERMS OF SERVICE AND PRIVACY
POLICY (BOTH LATTER AVAILABLE THROUGH THE SITE AND MOBILE APPLICATION).
ALSO BY
ACCEPTING THESE TERMS OF SERVICE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE
REACHED THE AGE TO ENTER INTO BINDING AGREEMENT WITH US IN THE COUNTRY IN WHICH
YOU ARE LOCATED OR RESIDE OR THAT YOU HAVE YOUR PARENT OR LEGAL GUARDIAN’S
PERMISSION, IF REQUIRED BY APPLICABLE LAW. IT IS YOUR RESPONSIBILITY TO ENSURE
THAT YOU ARE LEGALLY ALLOWED TO ENTER INTO THIS AGREEMENT AND THAT YOU BY
ENTERING INTO IT DOES NOT VIOLATE ANY APPLICABLE LAWS. IN ANY CASE, YOU CONFIRM
THAT YOU ARE AT LEAST 13 YEARS OLD. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE
NOT PERMITTED TO ACCESS OR USE THE GAME AND SERVICES.
Please
kindly note that from time to time we may need to amend these Terms of Service,
Privacy Policy and Refund Policy
The latest
versions of these Terms of Service, Privacy Policy and Refund Policy are always
available on the Site and the Mobile Application. You must check for updates of
this Terms of Service every week, but We strongly advise You to check for
updates independently each time You use the Game or the Services either through
the Site or the Mobile Application.
1.
WARRANTIES
We warrant
that we have the right to enter into these Terms of Service and grant You the
license to use the Game and the Services through the Site and the Mobile
Application according to these Terms of Service and Privacy Policy.
2.
DISCLAIMER
Please, be
aware that the use of the Game and the Services shall be at Your own sole risk.
The Game and the Services are provided on the “as is” and “as available” basis.
We assume no liability and provide no warranties of any nature thereof,
including but not limited to the implied warranties of merchantability and
fitness for any particular purpose. Please note, that by accepting these Terms
of Service you are automatically accepting the Privacy Policy and Refund
Policy of the company, which are the integral part of these Terms of
Service and which contain additional information on the relative subjects that
should be read and acknowledged by the User.
The Company
shall not be liable for any delay or failure of the Game and/ or the Services
resulting from the causes outside the reasonable control of the Company,
including without limitation any delay or failure of the Game and/ or the
Services due to unforeseen circumstances or causes beyond the control of the
Company, among others, acts of God, war, terrorism, riots, embargoes, acts of
civil or military authorities, fire, floods, accidents, network infrastructure
failures, strikes or shortages of transportation facilities, fuel, energy, any
other resources or materials or labor. Additionally, we do not guarantee that:
1.
the Game and/ or the Services will meet Your expectations and/ or
requirements;
2.
the quality of any products, services, information or other materials
purchased or obtained by You through or in any relation to the Game or the
Services will meet Your expectations and/ or requirements;
3.
the Game and the Services will be uninterrupted, timely, virus-free,
error-free or such defects will ever be corrected;
4.
the use of the Game and/ or the Services will be absolutely secure;
To the
fullest extent permitted by applicable law, in no event shall the Company be
liable to you for any direct, indirect, incidental, special, punitive, or
consequential damages whatsoever resulting from any (i)
errors, mistakes, or inaccuracies of content, (ii) personal injury or property
damage, of any nature whatsoever, resulting from your access to and use of the
Game and/ or the Services, (iii) any unauthorized access to or use of our
servers and/or any and all personal information and/or financial information
stored therein, (iv) any interruption or cessation of transmission to or from
our servers, (v) any bugs, viruses, Trojan horses, or the like, which may be
transmitted to or through the Game or the Services by any third party, (vi) any
loss of your data or content (vii) any errors or omissions in any content or
for any loss or damage of any kind incurred as a result of your use of any
content posted, transmitted, or otherwise made available via the services,
whether based on warranty, contract, tort, or any other legal theory, and
whether or not the Company is advised of the possibility of such damages,
and/or (viii) the disclosure of information pursuant to these terms of use or
Privacy Policy
We are
constantly working on further development of the Game and the Services. This means
that from time to time we introduce upgrades and improvements in the gameplay,
features, graphics, technical infrastructure etc. We don’t
guarantee that such upgrades and improvements won’t change Your experience of
using the Game and/ or the Services.
PLEASE NOTE
THAT DOWNLOADING OR ANY OTHER OBTAINMENT OF ANY MATERIALS WHILE USING THE GAME
AND/ OR THE SERVICES SHALL BE DONE ON YOUR OWN SOLE RISK. YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICES, INSTALLED SOFTWARE AND/ OR
OPERATION SYSTEMS AND/ OR ANY LOSS OF DATA THAT MAY RESULT FROM OBTAINING ANY
SUCH MATERIALS.
3. ACCOUNT
In order to
use the Game and the Services You have to create an account (hereinafter
the “Account”). By using Your Account You may access the Game and
Your progress in the Game through the Site and the Mobile Application.
During
Account registration process You will be also required to provide additional
information, which You must provide truthfully and accurately. Details about
the information You are requested to provide, how we process, use and store it are set in the Privacy Policy.
The Game
may be accessed through the Mobile Application without creation of the Account.
However, even though it is not a demo mode, in order to later access Your
progress in the Game through other devices, You have
to create the Account. Without creating the Account it
is impossible to follow the progress of the Game created on another device.
You are not
permitted to share Your Account with anyone. You are not permitted to sell or
transfer Your Account to anyone. In case You grant access to Your Account to
third parties You will still be solely responsible for all actions carried out
by these third parties.
You are
responsible for keeping Your Account secure from third parties. Under no
circumstances should You disclose password from Your Account to third parties.
Note that our representatives, including the support team, will never ask You
for Your Account password.
Please
notify us immediately if any of the following occurs:
1.
any unauthorized use of Your Account;
2.
any hacking tools have been used or might be used in relation to either
the Game, the Account or the Services.
We have the
right to suspend your Account following the receipt or a reasonable suspicion
of any legal notice addressed to you or us in connection to your Account and/or
your activities; or in case of any legal proceedings commenced by you against
us.
4.
INTELLECTUAL PROPERTY RIGHTS
The Site,
the Mobile Application and the Game contain a lot of different materials and
assets, including but not limited to technology, software, interfaces, design,
texts, images, videos, sounds and music (hereinafter collectively the “Content”).
The Content and all intellectual property rights connected thereto (hereinafter
the “IP Rights”) are owned by us (or by our affiliates and partners
as applicable).
As long as
these Terms of Service are in force between You and us, we grant you a
personal, limited, non-exclusive, non-transferable, non-sublicenseable,
revocable license so that You can access, view and use the Game and/ or
Services.
You must
not download (except as part of the proper use or operation of the Game or the
Services), copy, publish, post, distribute, print, reproduce, modify, adapt,
transfer, disseminate, copyright, trademark or make any commercial use of any
content (fully or partially) available in the Game, on the Site, in the Mobile
Application or the Services, unless we expressly authorize You to do so in
writing.
5. CODE OF
CONDUCT
When You
access and use the Game and the Services You agree to comply with the Rules of
the Conduct included in the Community Rules and with the following
requirements:
1.
You will not attempt to obtain login information or access another
user’s account or collect or harvest personal information from other users;
2.
You will not exploit, distribute or publicly inform other users of any
error, miscue or bug of the Game which provides for an unintended advantage or
allows impersonation of another person, including by use of automated
collection mechanisms such as clear graphics interchange formats
("gifs"), cookies, or similar technology;
3.
You will not harass, threaten or bully any other users, nor post or
submit any abusive, threatening, bullying, harassing, obscene, defamatory,
offensive, pornographic or illegal content, or content that infringes or
violates the rights of someone else, or impersonate any other person;
4.
You will not use the Game or the Services for any unauthorized
commercial purpose, including but not limited to commercial advertisement or
solicitation (such as chain letters, junk e-mail, “spam,” or other repetitive
messages).
5.
You will not create an Account using a false identity or information, or
on behalf of someone other than yourself;
6.
You will not sell, buy, trade, or exploit for any commercial purposes
(or attempt any of these actions), any part of the Services, including, but not
limited to, Accounts, Virtual Currency, and Virtual Goods, other than in a
manner stipulated in the Game;
7.
You will not attempt to gain unauthorized access to the Game, to
accounts registered to others, including by circumventing or bypassing robot
exclusion headers or security mechanisms for the Game.
8.
You will not use any software, technology, or device to send content or
messages, scrape, spider, or crawl the Game, or harvest or manipulate data from
the Game.
9.
You will not advocate, promote, encourage, or otherwise facilitate any
illegal behavior, including but not limited to the use of illegal drugs,
unlawful gambling or theft.
10.
You will not engage in any other prohibited conduct;
Any use of
the Service in violation of these limitations is strictly prohibited, can
result in the immediate revocation of your license, and may subject you to
liability for violations of law. Company reserves the right to determine what
conduct it considers to be in violation of the rules of use or otherwise
outside the intent or spirit of these Terms of Use or the Service itself. In
the event of a breach of any of the above, Company will decide at its sole
discretion what actions, if any, it will take, including terminating your
Account, prohibiting you from using the Service, and/or informing the
appropriate authorities.
6. USER
CONTENT
The Game
and certain Services permit You to create and/ or upload materials, which You
have created, such as, including but not limited to, posts, chat messages and
profile content associated with Your Account (hereinafter the “User Content”).
We do not
pre-screen, approve, endorse or own Your USER CONTENT (as well as USER CONTENT
of other users of the Game), which You have uploaded or made available to other
users via the Game or the Services. Still by uploading or making available Your
USER CONTENT via the Game or the Services You grant us a non-exclusive, transferable,
sublicenseable, irrevocable license to store,
publish, print, distribute, reproduce, adapt, modify, transfer and use for
commercial purposes (including but not limited to the use in for advertisement
purposes) Your USER CONTENT.
If You
upload or make available Your USER CONTENT to other users via the Game or the
Services, You among other agree to the following:
1.
any part of the USER CONTENT, which comprises, incorporates or otherwise
relates to any of our IP Rights becomes and remains our property;
2. You must not upload or make
available to other users any materials that belong to the third parties unless
You have been expressly authorized by such third parties to do so;
3.
You must not upload any USER CONTENT which infringes the intellectual
property rights, privacy or any other rights of the third parties or which is
illegal or breaches these Terms of Service;
4.
Your USER CONTENT must comply with applicable law and must not contain
any materials which may be considered illegal, offensive or defamatory towards
the third parties or us, and/ or which could cause any reputational loss or
embarrassment to us;
5. You are solely responsible for Your USER
CONTENT;
6. You must not in any way claim or
suggest that any USER CONTENT is endorsed, supported by, or affiliated with us;
7.
We may not bear any liability or responsibly for Your USER CONTENT, nor
do we provide any support for the USER CONTENT;
8. we reserve the right to edit, move,
block, disable, remove (temporary or permanently) or take any other actions we
consider appropriate in respect to Your USER CONTENT which we believe is
against/ does not fulfill any of the conditions above.
7. VIRTUAL
GOODS, PURCHASES, BILLING
The access
to the Game and basic gameplay features is free of charge. However, the Game
may permit You to purchase premium content, including but not limited to rights
to use virtual items, access to additional features and additional in-game
services (hereinafter collectively the “Virtual Goods”). Please
note that You purchase only the rights to use the Virtual Goods, whilst the
Virtual Goods, at all times remain in the property of
the Company. In order to purchase the Virtual Goods, when using the Game
through the Site, You need the Account.
While using
the Game via the Mobile Application, the Virtual Goods may be purchased without
the Account, however, please note that in this way (without the Account)
purchased Virtual Goods cannot be used or transferred to the other devices.
When accessing the Game via Mobile Application (without the Account) the
Virtual Goods can be purchased inside the Game, but they can be only used
within the current platform and in the current progress of the Game. To avoid
doubt, the purchased Virtual Goods cannot be transferred from one Game to
another, cannot be switched between the users and are only accessible in the
same game progress where they were purchased.
Before
purchasing the Virtual Goods from us You among other must ensure that:
1.
You either are at least 18 (eighteen) years old or older if required by
the applicable law or, if You are under age of 18 (eighteen), that Your parent
or legal guardian has agreed to the respective purchase and these Terms of
Service on Your behalf;
2.
You or the person conducting the respective purchase on Your behalf is
the authorized Account holder for the Account from which You or the other
person is conducting a purchase or You or the other person is authorized to use
the particular payment details (i.e., credit card);
3.
all information You submit is true and accurate;
4.
You agree to pay all the fees, commissions and charges associated with
Your purchase.
PLEASE NOTE
THAT WE DO NOT STORE ANY OF YOUR PAYMENT DETAILS ON OUR SERVERS. THE COMPANY
ITSELF DOES NOT PERFORM ANY PROCESSING OF THE PAYMENTS. PROVISION OF PAYMENT
PROCESSING IS PERFORMED SOLELY BY THE THIRD PARTY
PLATFORMS.
Before You
confirm Your purchase by clicking on any button concluding the purchase process
or by fulfilling another action (e.g. sending a message), You must carefully
review Your purchase details, including but not limited to the selected payment
method and total price including all applicable taxes and charges. If You find
any errors, You should correct them or cancel the
purchase.
Please be
aware that in respect to the Virtual Goods we reserve the following rights:
1.
to offer different sets and/or prices for the Virtual Goods available
for purchase for different users of the Game;
2.
at any time in our sole discretion to modify the sets and/ or prices of
the Virtual Goods available for any user of the Game;
3.
to decline Your request to acquire the Virtual Goods for any reason.
Additionally,
also the following rules among others apply to the Virtual Goods:
1.
the Virtual Goods may be redeemed for other Virtual Goods only where
permitted in the Game;
2.
the Virtual Goods are non-refundable and non-exchangeable (whether or
not You use them), unless otherwise expressly stated in these Terms of Service
or required by applicable law;
3.
You cannot sell or transfer the Virtual Goods to anyone, unless otherwise
permitted in the Game and such actions are carried out in a special in-game
interface;
4.
You may only acquire the Virtual Goods from us or other users of the
Game via special interface inside the Game;
5.
the Virtual Goods cannot be exchanged for cash or any other goods or
services, except other Virtual Goods as permitted in the Game.
8. CONSUMER
RIGHTS
If any of
the provisions of these Terms of Service regarding the consumer rights
contradict any of the provisions of the applicable consumer protection law, the
respective provisions of these Terms of Service shall not be applied.
9.
TERMINATION OF THE TERMS OF SERVICE
We reserve
the right to suspend Your Account either temporarily or permanently for any
reason. Permanent suspension will also mean that we close Your Account and
terminate these Terms of Service between You and us.
If Your
Account is suspended (or blocked) temporarily, You
will not be able either to access Your Account or use the Game and the Services
for the period of suspension.
If Your
Account is suspended (or blocked) permanently, You
will never be able either to access it or use the Game or any of the Services.
We may also prohibit You from accessing or using the Game or any of the
Services in the future.
Account
suspension doesn’t grant You the right for any refunds
and/ or compensations even if at the time of the suspension You have had any
unused Virtual Goods.
If You
believe that Your Account has been suspended in error, please contact our
support at support@apexpoint.com.
You may
close Your Account and terminate these Terms of Service at any time without a
cause by contacting our support at support@apexpoint.com.
PLEASE NOTE
THAT YOUR GAME PROGRESS AS WELL AS ALL PURCHASED VIRTUAL GOODS ARE DIRECTLY
LINKED TO THE EXISTENCE OF YOUR ACCOUNT. IF YOU DECIDE TO CLOSE YOUR ACCOUNT
AND TERMINATE THESE TERMS OF SERVICE, YOUR PROGRESS AND PURCHASED VIRTUAL GOODS
WILL BE LOST FOREVER AND WE WON’T BE ABLE TO RESTORE THEM EVEN IF YOU CHANGE
YOUR MIND AFTERWARDS.
In case You
choose to close your account and terminate these Terms of Service, you won’t be
entitled to any refunds or compensations even if at the time of such a closure
you have had unused Virtual Goods.
Upon
termination of these Terms of Service the Company will take all reasonable
steps to destroy or de-identify Your personal information. You acknowledge that
some information about You may be retained where required by applicable law or
for data back-up purposes.
10. DISPUTE
RESOLUTION
In the
event of any controversy or claim arising out of or relating to these Terms of
Service, including their existence, validity, termination or breach thereof, we
and You shall consult and negotiate with each other and thus attempt to reach a
satisfactory solution. If a satisfactory solution is not reached in mutual
negotiations, the dispute shall exclusively be settled by the courts of general
jurisdiction of Russian Federation in accordance with the laws of Russian
Federation.
For
disputes arising between us and You, or any other user of the Game, and not settled
in mutual negotiations You and we agree that we can only bring a claim against
each other on an individual basis. Neither You nor we can bring a claim as a
plaintiff or class member in a class action, consolidated action, or
representative action.
11.
CONTACTS, E-MAILS AND NOTIFICATIONS
Please
address all Your questions, complaints or comments
regarding these Terms of Service to our Support at: support@apexpoint.com.
Please note
that we are always looking forward to provide support to you in relation to
technical problems / difficulties that you may encounter while using the Game.
However, please be aware that the technical support is available solely during
the working hours of the technical support team and might take extra time to
revert back to your query, whereby the technical support might not meet your
expectations.
Please note
that we may occasionally send you the emails with offers, promotions, and/or
information of interest. To opt out from receiving the emails from us, please
follow the unsubscribe instructions contained in the relevant emails or contact
us at support@apexpoint.com. Our applications may also send notifications
to your phone.
Last
Update: May 25, 2020